Paula is the TechProse team’s in-house subject matter expert on DITA and single-source solutions. With nearly 20 years of experience in technical communications, she is passionate about helping organizations streamline and reuse their content. She has worked with TechProse since 1990 and has managed single sourcing projects for small firms and large corporations. For the last nine years, her focus has been single-source analysis, development, and information architecture.
In addition to her work with these solutions, Paula has years of experience in information design, instructional design, content development, help system development, marketing writing, and process and procedure development.